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Hotel · Vienna · Vienna (Area)

Arcotel Kaiserwasser Wien

A modern Vienna hotel near the metro and the International Centre, with a praised breakfast and rooms overlooking the park and lake.

  • 3-minute walk to Kaisermühlen metro station
  • Breakfast buffet frequently praised by guests
  • Free Wi-Fi throughout the property
8.2 Great 3454 reviews Booking.com 8.2 · 3454 reviews

About

Arcotel Kaiserwasser Wien

Arcotel Kaiserwasser Wien sits in Vienna's 22nd district, a short walk from the Kaisermühlen–Vienna International Centre metro stop. The modern hotel is practical for conference-goers and sightseers alike, with the city centre reachable within about ten minutes by metro.

Inside, the hotel offers a range of room types, from compact doubles to suites with separate sitting areas. A fitness centre, sauna, and business facilities add to the convenience, while the restaurant and bar cover dining without leaving the building.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Excellent breakfast buffet — Guests repeatedly highlight the variety and quality of the breakfast, often describing it as the best they had in a four-star hotel.
  • Very good location for the UN complex and city centre — A short walk to the metro station and the Vienna International Centre, with the city centre reachable in about 8–10 minutes by U-Bahn.
  • Friendly and helpful staff — Many reviews single out the staff for their kindness and professionalism, from reception to service.
  • Comfortable rooms with thoughtful touches — Several guests mention comfortable beds, kettles, sitting areas, and balconies, as well as modern design.
  • Views over the park and lake — Some rooms overlook a small lake and park, adding a pleasant aspect to the stay.

Worth weighing

3 to weigh
  • Some guests find attention to detail lacking — While overall excellent, a few reviews note that small details could be improved, without specifying exactly what.
  • Price and service rating is lower — The Price and service category scored 6, suggesting some guests feel value for money could be better.
  • Room cleanliness rated slightly below average — Rooms and cleanliness scored 7, indicating some variability in housekeeping standards.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Double or Twin Room

  • 2 Single beds
  • Coffee machine
  • Heating
  • Air conditioning

Deluxe Double Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Comfort Double Room

  • 1 King-size bed
  • Heating
  • Air conditioning

Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Junior Suite

  • 1 King-size bed
  • Coffee machine
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Lift
  • Vending machines
  • Luggage storage
  • Locker room
  • Rooms/Facilities for disabled
  • Wheelchair access

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • In-room breakfast
  • Special diet menus
  • Picnic area/Tables
  • Welcome drink
  • Room service
  • Tea and coffee facilities
  • Electric kettle

Services

  • Paid airport shuttle
  • Tours/Ticket assistance
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Pet amenities available

Wellness

  • Fitness centre
  • Sauna

Business

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor
  • Cots

Activities

  • Hiking
  • Cycling

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.2
Great 3454 reviews

Guest-rated 8.2/10 from 3,454 reviews

Booking.com · 8.2 · 3454 reviews
Rooms and cleanliness7.0
Location9.0
Dining8.0
Price and service6.0
8.2Verified guest

“An unusual but very clean place with incredibly friendly reception staff. Beds were very comfortable, and the location was excellent for getting around on the U-Bahn, being close to the congress center, the lake, and the city center.”

8.2Verified guest

“The room included a sitting area and its own balcony. The location was marvellous, very close to lakes and parks. Staff were kind and made the trip enjoyable.”

8.2Verified guest

“A beautifully designed room with a large bathroom and very comfortable beds.”

8.2Verified guest

“The staff and the price were the highlights.”

8.2Verified guest

“Wonderful hotel in terms of location, architecture, comfort, and staff. The breakfast catered to all tastes, and parking was available.”

8.2Verified guest

“Generally excellent, though lacking some attention to detail. Breakfast and restaurant were superb, the bathroom lovely, the room a good size, and the bed comfortable. A kettle was provided, internet was easy to use, and staff were friendly and helpful.”

04 — Location

Getting around Vienna

The property sits in Vienna.

Getting Around: Kaisermühlen–Vienna International Centre metro station is a 3-minute walk, putting the city centre about 8–10 minutes away by U-Bahn.

Local Highlights: The hotel is close to the Vienna International Centre (VIC) and within walking distance of parks and a small lake, ideal for a stroll.

Wagramer Strasse 8, Vienna, Vienna (Area), 1220, Austria

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
282 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00.

Is parking available at the hotel?

Yes, parking is listed among the hotel's amenities, though no additional details are provided in our data.

Are pets allowed?

Yes, pets are allowed. The hotel also offers pet amenities.

Does the hotel offer airport shuttle service?

Yes, a paid airport shuttle is available.

Are there family-friendly facilities?

The hotel provides cots and a children's play area, so it is equipped for families.

The bottom line

A reliable choice for those attending events at the UN complex or wanting quick metro access to the centre. The breakfast alone earns repeat visits, though service prices may feel high for some.

8.2Best for conference-goers and travellers who prioritise location and a hearty breakfast.

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